Shipping Policy

At Rocini, we are committed to a smooth shopping experience for our customers. We offer free shipping on every order.

Shipping locations

We ship across the US. Orders are delivered by our trusted carrier partners.

Delivery times

  • Order cutoff: 5:00 PM EST. Orders placed after this are processed the next business day.
  • Handling time: 1 to 3 business days (Mon to Fri).
  • Transit time: 5 to 8 business days (Mon to Fri).
  • Total delivery: 6 to 11 business days (Mon to Fri).

Tracking your order

Once your order ships, you will receive an email with a tracking number. Please allow 24 to 48 hours for tracking to update.

Delivery issues

If you experience delays, a lost package, or damage, email support@rocini.com and we will make it right.

Contact

Rocini Fashion Group LLP, Company No. OC459545, 32 Kinburn Street, London, England SE16 6DW. Email support@rocini.com or call +1 929 529 8648. We reply within 24 to 48 hours.